Privacy Policy

Thank you for purchasing a course from Stephanie Crawford Coaching.

Business Headspace Ltd trading as Stephanie Crawford Coaching is committed to protecting your privacy and handling your personal information responsibly in accordance with the Privacy Act 2020 (New Zealand). This Privacy Policy explains what information we collect, how we use it and the choices available to you. 

1. Who We Are 

Business Headspace Ltd trading as Stephanie Crawford Coaching. 

2. Information We Collect 

We may collect information you provide directly, including your name, email address, phone number, billing information, booking details, coaching and course enrolments, enquiries, and information submitted through forms on our website. 

3. How We Use Your Information 

We use your information to deliver our products and services, process payments, communicate with you, respond to enquiries, improve our services and send marketing communications where you have consented or where otherwise permitted by law.

4. Trusted Service Providers 

We work with trusted third-party providers to help us operate our business, process payments, deliver products and services, communicate with clients and analyse website usage. These providers receive only the information reasonably necessary to perform their services on our behalf. 

5. Artificial Intelligence 

We may use trusted artificial intelligence tools to help prepare content, improve our services and support our business operations. Where personal information is processed using these tools, we take reasonable steps to ensure it is handled appropriately and in accordance with our privacy obligations. 

6. Cookies 

Our website uses cookies and similar technologies to improve your browsing experience, understand website usage and support our marketing activities. 

7. International Data 

Some of our trusted service providers may store or process information outside New Zealand. Where this occurs, we take reasonable steps to ensure your information remains appropriately protected. 

8. Marketing 

You may unsubscribe from our marketing emails at any time using the unsubscribe link included in our emails or by contacting us directly. 

9. Security 

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure. 

10. Access and Correction 

You may request access to, or correction of, the personal information we hold about you by contacting us. 

11. Children's Privacy 

Our website, products and services are intended for adults and business owners. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us so we can remove it. 

12. Changes to this Policy 

We may update this Privacy Policy from time to time. The latest version will always be available on our website. 

13. Contact 

If you have any questions about this Privacy Policy or the personal information we hold about you, please contact us at [email protected].